KNAPHEIDE TRUCK EQUIPMENT STORES
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Shipping Policy


Knapheide Truck Equipment Stores

E-Store Shipping Policy

Domestic Shipping:

Currently Knapheide Truck Equipment Stores offer UPS Ground as well as 3 Day Select, 2nd Day Air and Next Day air options.  When we fulfill and ship your order, we will send you an email with a UPS tracking number and link to the UPS website. This will allow you to track the progress of your order to the shipping destination you entered for it.

Our standard method of shipment is UPS Ground.  However, during checkout, you will see the alternative cost for the other shipping options.  We also offer an in-store pickup option at no charge if you would prefer to stop by our store and pickup your purchase.   If you do select Customer Pickup as your shipping preference, you will receive an email notifying you that your purchase is ready for pickup.

Please note that if you need something urgently, you should call to verify whether or not we can ship your item quickly.  In-stock items are normally shipped within 24-48 hours (excluding orders placed on weekends or holidays).  Out of stock items are shipped as soon as they are available or in some cases we may have the items dropped shipped from our supplier directly to your location.

When selecting items to add to your shopping cart, please note any messages that are displayed with regard to shipping timeframe.

 Shipping Preferences:

Group items where possible: The default shipping preference is intended to deliver your purchases to you in the fewest number of shipments and at the lowest cost.  Depending on the availability of the items you have selected to purchase, this shipping method could result in delayed shipping. 

Ship when available: Should you select this shipping preference the items in your shopping cart may be split into multiple orders between different Knapheide Truck Equipment Stores in order to deliver your product to you as soon as possible.  This may result in higher shipping cost. 

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